Job Description:

Responsibilities

• System Installation and Maintenance (Install, configure, and maintain hardware and software, Monitor system performance, troubleshoot issues, implement security measures)
• User Support and Compliance (Provide technical support, manage user accounts and access rights, ensure compliance, Conduct regular backups and disaster recovery procedures)
• Project Management and Documentation (Plan and implement ICT projects, collaborate with vendors, maintain documentation, Stay updated on industry trends, conduct audits, train staff).

Requirements

• Education and Experience: Bachelor’s degree in IT, Computer Science, or a related field, with at least 5 years of proven ICT support and administration experience, Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are preferred.
• Technical Proficiency: Strong understanding of network protocols, security principles, and cybersecurity threats, Proficient in installing and troubleshooting hardware/software components, with experience in ICT project management.
• Skills and Attributes: Excellent problem-solving, analytical, communication, and interpersonal skills, Detail-oriented, committed to quality, able to work independently and collaboratively, strong commitment to continuous learning and adaptability.