About the Job

The jobholder shall be responsible for managing and overseeing Micro & Small Taxpayers (MST) and Large & Medium Taxpayers (LMT) Projects within the Authority. The person shall ensure successful planning, execution, monitoring, and completion of projects aimed at improving taxpayer engagement, compliance, and service delivery and aligned with the Authority’s strategic objectives, regulatory frameworks, and best practices in project governance, ensuring impactful and sustainable outcomes.

Responsibilities

Provide leadership in the execution of projects while ensuring development and implement best practices for project delivery and governance.
Supervise, monitor and report on project team performance, risks, and progress and ensure efficient resource allocation.
Ensure adherence to project governance frameworks and compliance standards.
Manage IT infrastructure project lifecycles from planning to closure and oversee network, security, data centre, and cloud-related projects.
Ensure robust vendor management and Service Level Agreement (SLA).
Optimize IT system performance through continuous improvements.
Coordinate change management and stakeholder training for technology adoption.

Requirements

Bachelor’s degree in Commerce, Business Management, or related field.
Management Course lasting not less than four (4) weeks from a recognized institution.
Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
PMP, PRINCE2, ITIL, or relevant project management certification.
Membership in a recognized professional body is an added advantage.
Innovative thinking.
Organizational skills.
Resilience and Adaptability.
Critical Thinking and Problem-Solving.
Customer-Centrism Approach.
Professionalism, Ethical Judgment and Integrity.