Job Description:

About the Job

The Directorate of Human Resource is mandated to facilitate and support the Mission and operations of the University by enabling it to continue attracting, developing and retaining the right number of suitably qualified staff so as to maintain the University competitive edge. MKU invites applications for the position of DIRECTOR, QUALITY ASSURANCE.

Responsibilities

Be a quality champion by actively creating quality awareness in the University.
Monitor compliance with the University and Divisional service charters.
Play a key role in preparation of quality reports on Service Charter adherence evaluation, course evaluations, external examiners’ reports, student progression, feedback from the labour market and alumni etc.
Ensure the University and Divisional charters remain relevant and current by periodically reviewing or recommending reviews.
Participate in developing stakeholder feedback tools, and cascade feedback to the relevant departments and monitor implementation.
Collaborate with the Institutional Data Analytics Unit in preparing information and data required to generate quality reports.
Play a key role in coordinating internal self-evaluation of quality assurance systems as well as external evaluations.
Monitor the implementation of internal and external evaluation recommendations and submit regular progress update reports.
Benchmarking and maintaining an inventory of all benchmarking reports.
Review all policies submitted to the Quality Assurance Office ensuring alignment with current policies, guidelines and procedures and advise accordingly.
Coordinate cascading of all approved University policies.
Maintain an inventory of university policies and procedures and monitor their review, publication and cascading to staff.
Implement and maintain a records management system.
Plan training logistics for training organized by the quality assurance office.
Provide administrative support in all functions of the Quality Assurance Office.
Monitor the effectiveness of blended instructional delivery, especially for DIBeL programs.
Lead semester-based quality audits to assess compliance with academic and administrative standards.
Prepare and presents reports to Senate and management on institutional performance and compliance gaps.
Develop data-driven strategies to monitor teaching, research, and governance.
Ensure effective integration and use of ICT in teaching and learning processes.
Monitor quality standards for digital learning platforms.
Evaluate the effectiveness of digital learning strategies.
Monitor the quality of teaching, research, and student assessment.
Ensure compliance with workload allocation policies.
Align quality management initiatives with the university’s strategic plan.
Collaborate with university leadership to implement best practices in governance and quality assurance.
Participate in peer reviews and external audits.

Requirements

PhD in relevant area of specialization.
Evidence of consistent Quality Assurance development skills through continued training in Internal Quality Assurance and Quality Management System fields.
At least Ten (10) years’ of working experience in an institution of higher Learning or Equivalent organization with at least five (5) in a senior Quality Assurance and Quality management.
Evidence of in-depth and extensive knowledge of higher education quality assurance policies, processes and issues.
Customer oriented with a clear understanding of the University’s stakeholders’ needs, preferences and interests.